Air mattresses are wonderful, convenient, versatile, and often affordable. They’ve even proven to have some health benefits.
But what happens if you’ve purchased a new air mattress and want to return it?
Reasons for returning your new air mattress to Walmart vary widely. Perhaps it’s the wrong size, you’ve found a fault, or you may have changed circumstances. You may have even seen an alternative to an air mattress that better suits your needs.
But, whatever the reason, you might be apprehensive about the whole process if you’re unsure of the protocol.
So what is Walmart’s air mattress return policy? Let’s find out.
Walmart’s Air Mattress Return Options
To begin with, the returns policy for an air mattress from Walmart depends on how you purchased it, online or in-store.
If you purchased your air mattress online from Walmart, don’t worry, there are still multiple ways you can return your mattress. You can even do it in-store.
Whether you return your mattress to your local Walmart store or via post, the same rule applies: you have a three-month window.
You will need proof of purchase to complete the return, and all the original packaging must be intact. The store will go through a review and approval process to check that your air mattress ticks all the boxes for a return.
Once your return has been authenticated, you’ll be given three options, a refund, a replacement, or store credit. However, if your mattress is opened or used, your only option will be an exchange.
Return Process For Air Mattresses From Walmart
You can begin your returns process online or in-store at customer services.
The steps are pretty simple if you choose to do this online and already have an account. All you need to do is log in, go to your orders and select the air mattress you want to return, select the reason for the return, and choose how you would like to return it.
After you have initiated the return, you will receive an e-mail confirmation that you will need to provide if you choose to return the air mattress to the store.
Returning an Air Mattress to Walmart Without a Receipt
If you have misplaced the receipt for your Walmart air mattress, there’s no need to fret. You can still complete a return. However, you’re options will be limited. You won’t be able to claim a full refund, only an exchange or store credit.
In some cases, the staff in the store can verify your purchase if you paid by card.
Getting Your Money Back After Returning an Air Mattress to Walmart
You will get your money back via whatever method you paid for the air mattress in the first place, and the manner you use will determine how long it could take to get your money back. The options are as follows:
- Cash – You will receive your cashback instantly when you complete your return in-store.
- Debit Card – 5-7 business days
- Credit Card – 7-10 business days
- Gift Card – The refund will be returned to a gift card instantly.
Preparing Your Air Mattress For Return
If your mattress is unopened, you only need to pack it into the car and head to the store.
However, if you’ve been using your mattress, you’ll need to ensure you first check it for any signs of wear or damage before you even submit a returns request.
If your mattress is in perfect condition, you must carefully remove it from your bed or wherever you have been using it and deflate it completely before putting it back into the original box (if you still have it).
Suppose you bought any accessories with your air mattress, such as mattress toppers. In that case, if you also want to return, you’ll need to include those and any extras that came with your air mattress.
Frequently Asked Questions About Walmart’s Return Policy For Air Mattresses
Let’s take a look at what other people have been asking when it comes to Walmarts air mattress return policy.
How Long Is the Returns Process for an Air Mattress from Walmart?
It depends on how you purchased your air mattress. If you return directly to the store, the process is quicker.
Can I Return a Used Mattress to Walmart?
If the mattress has not been damaged or marked while in your possession, you can return a used mattress to Walmart, but you will only receive store credit or an exchange.
How Long Have I Got to Return an Air Mattress to Walmart?
You have 90 days in which to return an air mattress to Walmart.
Conclusion
Walmart’s return policy regarding air mattresses is pretty lenient and hassle-free. Even if you cannot get your mattress sent back via mail, you can easily take it to any local Walmart store to get your money back.
The only downside here is that if you can’t return the mattress yourself, you will have to look at a courier service that can collect it for you.
In most cases, the returns process for Walmart is pretty straightforward, so if, for whatever reason, you’re unhappy with your purchase, you can rest assured you can get your money back.
